The Client was one of the leading businesses in Norway that has created a space for itself in providing all the necessary literature and details to create digital books for a wide variety of objectives. Some of the goals were to create hybrid bookswith focused readers and clientele. The client also creates a deluge of spoken magazines and newspapers that are recorded in the company’s various in-house studies.
When we were approached by the client for XML conversion and other related services, the client was under huge pressure to carry out the hybrid book production project. The client had already approached two other service providers before approaching us and was not satisfied with the quality of the pilot they submitted. The client lost a quarter trying to work out the association they had established with the other providers and was naturally under pressure to complete the project on time. The client was initially not keen on giving us the entire project as they wanted to see how we go about doing the project. However, as the project progressed the client agreed to continue the complete project.
As we were approached by the client for our quick and efficient deliverance of the service, we created the following strategies to meet the challenge:
In the primary stage of the project, we delivered exceptional work to the client sooner than the client expected; this helped us grab the entire project from the client.
By the end of the project we were able to:
The client was extremely satisfied with the delivery of the DAISY DTbook conversion service, our commitment, attention to details and the professionalism that we exhibited throughout the execution of the project.
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